Common Questions

Frequently asked questions

General

What is Zyflow?
What is Zyflow?
What bike types does Zyflow support?
What bike types does Zyflow support?
Is Zyflow free to use?
Is Zyflow free to use?
Which platforms is Zyflow available on?
Which platforms is Zyflow available on?

Route Planning

How does Zyflow calculate my route?
How does Zyflow calculate my route?
How does Zyflow estimate my battery along the route?
How does Zyflow estimate my battery along the route?
How does Zyflow decide where to place charging stops?
How does Zyflow decide where to place charging stops?
Can I adjust how far off-route Zyflow looks for chargers?
Can I adjust how far off-route Zyflow looks for chargers?
Can I add my own stops or waypoints?
Can I add my own stops or waypoints?

Charging

Where does Zyflow get its charger data?
Where does Zyflow get its charger data?
Does Zyflow show real-time charger availability?
Does Zyflow show real-time charger availability?
Can I filter chargers by connector type or charging speed?
Can I filter chargers by connector type or charging speed?
Can I report a missing charger?
Can I report a missing charger?

Navigation and Maps

Does Zyflow work offline?
Does Zyflow work offline?
Does Zyflow support turn-by-turn navigation?
Does Zyflow support turn-by-turn navigation?
Can I import or export GPX files?
Can I import or export GPX files?

Account and Data

Do I need an account to use Zyflow?
Do I need an account to use Zyflow?
What is saved to my account?
What is saved to my account?
Can I delete my account?
Can I delete my account?

Troubleshooting

My battery estimate seems off. Why?
My battery estimate seems off. Why?
Zyflow is not finding chargers along my route.
Zyflow is not finding chargers along my route.
The route looks wrong or takes an unexpected path.
The route looks wrong or takes an unexpected path.
The app is not working and I have no internet connection.
The app is not working and I have no internet connection.
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